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 SENSEX    68791.94   1,310.75  NIFTY   20662.70      394.80
 
 KOLKATA: Mr. Rajesh Sinha and Mr. Gautam Bhartia
Head Office :
IDEAL PLAZA, Suite-N316,
11/1, Sarat Bose Road,
Kolkata - 700020, India.
Email address : mailbox@ssdsecurities.in
Phone: +91 33 2290 2100 07
Fax: +91 33 2289 6067
 MUMBAI: Mr. Anil Bhawsinghka
Branch Office :
522, Stock Exchange Towers,
Dalal Street, Fort, Mumbai 400 023
Email address : mailbox@ssdsecurities.in
Phone: +91 022 2272 1877 - 78
Fax: +91 022 2272 1879
For Stock Broking and Demat related Investors complaints/ Investor Grievance
Email: redressal@ssdsecurities.in
Tel No. 033 2290 2100

Escalation Matrix:SSD Securities Pvt. Ltd. - Broking Department

Details of Contact Person Address Contact No. Email Id Working Hours
Customer care Mr. Ashish Bharech "Ideal Plaza";
11/1 Sarat Bose Road,
Kolkata 700 020		 033 2290 2100
Extn:133		 redressal@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
Sat- 10.a.m. to 2 p.m
Head of Customer care Mr. Binod Kumar Bachhuka "Ideal Plaza";
11/1 Sarat Bose Road,
Kolkata 700 020		 9830249270 binod@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
Sat- 10.a.m. to 2 p.m
Compliance Officer Mr. Rajesh Kumar Sinha "Ideal Plaza";
11/1 Sarat Bose Road,
Kolkata 700 020		 9830212161 rajesh@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
Sat- 10.a.m. to 2 p.m
CEO/CFO Mr. Dilip Kumar Kejriwal "Ideal Plaza";
11/1 Sarat Bose Road,
Kolkata 700 020		 9830160965 dilip@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
Sat- 10.a.m. to 2 p.m

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

  • SEBI at https://scores.gov.in/scores/Welcome.html
  • Exchange at https://investorhelpline.nseindia.com/NICEPLUS/
  • Exchange at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

    • Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

    Escalation Matrix:SSD Securities Pvt. Ltd. - Demat Department

    Details of Contact Person Address Contact No. Email Id Working Hours
    Customer care Ms. Seema Dias "Ideal Plaza";
    11/1 Sarat Bose Road,
    Kolkata 700 020    		 033 2290 2100
    Extn:178    		 redressal@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m
    Head of Customer care Mr. Pradip Kumar Sharma "Ideal Plaza";
    11/1 Sarat Bose Road,
    Kolkata 700 020    		 9331966118 pradip@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m
    Compliance Officer Mr. Gautam Bhartia "Ideal Plaza";
    11/1 Sarat Bose Road,
    Kolkata 700 020    		 9830023988 gb@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m
    CEO/CFO Mr. Dilip Kumar Kejriwal "Ideal Plaza";
    11/1 Sarat Bose Road,
    Kolkata 700 020    		 9830160965 dilip@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m

    Stock Broker name Registration Number Registered Address Branch Address Contact No. Email ID Working Hours
    SSD Securities Pvt. Ltd Broking - SEBI Regd. No. INZ000200930
    DP - SEBI Regd. No.
    IN-DP-590-2021    		 Ideal Plaza; Suite N316, 3rd Floor,
    11/1 Sarat Bose Road,
    Kolkata 700 020    		 522, Stock Exchange Towers,
    Dalal Street, Fort,
    Mumbai - 400 023    		 Regd. Office: 033 2290 2100
    Mumbai Office:022 2272 1877     		redressal@ssdsecurities.in Mon-Fri: 9 a.m. to 6 p.m

    Names and contact details of all Key managerial Personnel including the Compliance Officer

    Sr.No. Name of the Individual Designation Contact No. Email ID Working Hours
    1 Mr. Dilip Kumar Kejriwal CFO 9830160965 dilip@ssdsecurities.in "Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m"
    2 Mr. Gautam Bhartia Compliance Officer - DP Department 9830023988 gb@ssdsecurities.in "Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m"
    3 Mr. Rajesh Kumar Sinha Company Secretary & Compliance Officer -Broking Department 9830212161 rajesh@ssdsecurities.in "Mon-Fri: 9 a.m. to 6 p.m
    Sat- 10.a.m. to 2 p.m"
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    Account Opening Procedure |Compliant Registration and Grievance Guide |SMART ODR
    For any grievance or investor complaint , please mail us at mailto:redreassal@ssdsecurities.in (Escalation Matrix)
    " We also do proprietary trading"

    SEBI Scores: *Filling complaints on SCORES- Easy & Quick -   a. Register on SCORES portal    b. Mandatory details for filling complaints on SCORES    i. Name, PAN, Address, Mobile Number, E-mail ID    c. Benefits:    i. Effective Communication    ii. Speedy redressal of the grievances.
    ATTENTION INVESTORS: Prevent Unauthorised Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/ CDSL on the same day…………………Issued in the interest of investors.    Prevent unauthorised transactions in your account --> Update your mobile numbers/ email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile / email at the end of day...................Issued in the interest of Investors.   
    "KYC is one time excercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker,DP,Mutual Fund etc),you need not undergo the same process again when you approach another intermediary."
    * All Deliveries to SSD Securities Private Limited Clearing Member A/c. is free. "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."
      
    SSD Securities Private Ltd.
    CIN: U67120WB2004PTC097789
    SEBI Regn. No.: IN2000200930
    BSE: TM No. 962, Clearing No. 962
    NSE: TM No. 12389, Clearing No. M51381
    NSDL: SEBI Regn. No: IN-DP-590-2021
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